Last Updated: June 1st, 2024
These Terms and Conditions (“Terms”) constitute a legal agreement between Sociobright Limited (“Agency”, “we”, “us”, or “our”) and the client (“Client”, “you”, or “your”) who purchases the Agency’s Search Engine Optimization (SEO) services (“Services”). By engaging with the Agency and using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms.
1. Services
1.1 The Agency primarily provides SEO services through its 3 main SEO Content Plans: Basic SEO, Pro SEO, and Elite SEO. The core service of each plan is the provision of SEO-optimized articles, with varying quantities and specifications based on the chosen plan.
1.2 In addition to the SEO Content Plans, the Agency offers optional SEO Add-ons, which can be purchased alongside an active SEO Content Plan. These add-ons include Multilingual Content, Media Outreach, Link Building, SEO Consultation, Technical SEO, and Web Development services.
1.3 The Agency reserves the right to modify, suspend, or discontinue any aspect of the Services at any time, with or without notice, without incurring any liability to the Client.
2. Client Obligations
2.1 The Client agrees to provide the Agency with accurate and complete information during the Onboarding Process, including responses to the Onboarding Questions and access to necessary accounts (e.g., WordPress, Google Analytics, Search Console).
2.2 The Client is responsible for ensuring that their website and any third-party services used in conjunction with the Agency’s Services comply with all applicable laws and regulations.
2.3 The Client acknowledges that the Agency’s Services may involve the use of AI-generated content, and that such content may not be 100% predictable or tailored to the Client’s exact specifications.
3. Pricing and Payment
3.1 The pricing for the Agency’s Services is outlined in the SEO Service Agreement and on the Agency’s website. In case of discrepancies, the pricing in the SEO Service Agreement shall take precedence.
3.2 All prices are exclusive of Value Added Tax (VAT), which will be added to the final invoice where applicable. The Client is responsible for paying any applicable taxes, duties, or fees associated with the Services.
3.3 Invoices are issued upon the Client’s completion of the Onboarding Process and selection of their desired Service plan. The first invoice must be paid within 10 working days. Subsequent invoices are issued 7-10 working days before the end of the current monthly subscription cycle and must be paid no later than 2 days before the end of the cycle.
3.4 Failure to pay invoices on time may result in the suspension or termination of the Services. Repeated delays in payment may result in the termination of the Agreement and Services by the Agency.
4. Deliverables and Reporting
4.1 SEO Content Plan articles will be published directly on the Client’s WordPress website and delivered throughout the pre-paid subscription month. In rare cases where articles are not published within the active subscription month, they will be published in the following month at no additional cost to the Client.
4.2 The Client may request formatting or content improvements for the SEO articles once per month. The Agency will review and consider these requests but is not obligated to implement them. Any accepted improvements will be applied to future content iterations only.
4.3 The Agency will provide the Client with SEO reports via email and Google Drive files at the end of each paid subscription month. These reports will be accompanied by a complimentary 30-minute SEO Consultancy call with the Agency’s founder.
4.4 The Agency does not guarantee any specific SEO outcomes or projections, as many external factors can influence these results. The Agency’s sole obligation is to deliver the Services as described in the Agreement.
5. Confidentiality and Intellectual Property
5.1 The Agency agrees to keep the Client’s profile and information confidential and, upon request, will sign a Non-Disclosure Agreement (NDA). Any SEO case studies presented by the Agency will be anonymized unless the Client provides explicit written consent to share their data.
5.2 The Agency retains all intellectual property rights in any materials, tools, or methodologies used in the provision of the Services, including AI-generated content and custom-trained language models.
6. Termination and Cancellation
6.1 The Client may terminate the monthly Service, in whole or in part, by providing written notice to the Agency at least 11 working days prior to the desired termination date. Failure to provide sufficient notice will result in a late termination fee equal to 25% of the previously charged invoice.
6.2 The Agency reserves the right to terminate the Agreement and Services at any time, with or without cause, by providing written notice to the Client.
6.3 Upon termination of the Agreement, the Client’s access to any premium plugins or tools provided by the Agency will be revoked immediately.
7. Limitation of Liability
7.1 The Agency shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to the Services or the Agreement, regardless of the form of action, whether in contract, tort, strict liability, or otherwise.
7.2 The Agency’s total liability for any direct damages arising out of or relating to the Services or the Agreement shall not exceed the total amount paid by the Client to the Agency for the Services in the 3 months preceding the event giving rise to the claim.
8. Indemnification
8.1 The Client agrees to indemnify, defend, and hold harmless the Agency, its affiliates, officers, directors, employees, agents, and licensors from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or relating to:
a. The Client’s use of the Services;
b. The Client’s violation of these Terms or any applicable law or regulation;
c. The Client’s infringement or misappropriation of any intellectual property or other rights of any third party.
9. Governing Law and Dispute Resolution
9.1 These Terms and the Agreement shall be governed by and construed in accordance with the laws of Cyprus, without regard to its conflict of law provisions.
9.2 Any dispute, controversy, or claim arising out of or relating to these Terms or the Agreement shall be resolved through good faith negotiations between the parties. If the parties are unable to resolve the dispute through negotiation, the dispute shall be referred to and finally resolved by arbitration under the rules of the Cyprus Chamber of Commerce and Industry.
10. Miscellaneous
10.1 These Terms, together with the SEO Service Agreement and any other documents incorporated by reference, constitute the entire agreement between the parties and supersede all prior or contemporaneous communications and proposals, whether oral or written, relating to the subject matter hereof.
10.2 The Agency reserves the right to modify these Terms at any time, with or without notice. Any changes to the Terms will be effective upon posting on the Agency’s website. The Client’s continued use of the Services following any such changes shall be deemed acceptance of the revised Terms.
10.3 If any provision of these Terms is found to be invalid, illegal, or unenforceable, such provision shall be enforced to the maximum extent permissible, and the remaining provisions shall remain in full force and effect.
10.4 The failure of either party to enforce any right or provision of these Terms shall not be deemed a waiver of such right or provision.
By engaging Sociobright Limited and using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with these Terms, please refrain from using our Services.
For any questions or concerns regarding these Terms, please get in touch with us at:
Sociobright Limited
Makedonias 5, Paphos. Cyprus. 8250
Email: legal(at)sociobright.com